Privacy Policy

Last Updated: February 12, 2026

1. Introduction

Plexvo Listing ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered Amazon listing optimization service.

2. Information We Collect

2.1 Information You Provide

Account Information: Email address, password (encrypted), name
Payment Information: Processed securely through Creem (our payment processor). We do not store your credit card details.
Product Data: Amazon ASINs, product information you input for listing optimization
Team Information: If you create a team, we collect team member email addresses

2.2 Automatically Collected Information

Usage Data: Pages visited, features used, time spent on the service
Device Information: IP address, browser type, operating system
Cookies: We use cookies to maintain your session and improve user experience

3. How We Use Your Information

We use your information to:

Provide and maintain our service
Process AI-powered listing generation using DeepSeek API
Manage your subscription and billing through Creem
Send service-related notifications (subscription updates, quota alerts)
Improve our service through analytics
Comply with legal obligations

4. Data Sharing and Third Parties

We share your information with:

DeepSeek API: To process AI listing generation (product data only, no personal information)
Creem: Our payment processor, to handle subscriptions and billing
Cloud Infrastructure: We use secure cloud hosting providers to store your data

We do not sell your personal information to third parties.

5. Data Storage and Security

Storage: PostgreSQL database with encryption at rest
Caching: Redis for temporary data (7-day retention)
Security Measures: HTTPS encryption, password hashing (bcrypt), regular security audits
Data Retention: We retain your data while your account is active. Deleted listings are permanently removed after 30 days.

6. Your Rights (GDPR & Privacy Laws)

You have the right to:

Access: Request a copy of your personal data
Correction: Update inaccurate information
Deletion: Request deletion of your account and data
Export: Download your generated listings
Withdraw Consent: Opt-out of non-essential communications

To exercise these rights, contact us at the email below.

7. Cookies

We use the following types of cookies:

Essential Cookies: Required for authentication and service functionality
Analytics Cookies: Help us understand usage patterns (you can opt-out)

8. International Data Transfers

Your data may be processed in servers located outside your country. We ensure appropriate safeguards are in place to protect your data in compliance with GDPR and other privacy laws.

9. Children's Privacy

Our service is not intended for users under 18 years old. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or prominent notice on our website.

11. Contact Us

For privacy-related questions or requests:

Email: [email protected]

Response time: Within 30 days

This Privacy Policy is effective as of February 12, 2026.